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Gabe Mauricio has extensive experience in telecommunications and technical support, currently serving as a Solutions Architect at Mach Networks since 2016. Responsibilities include designing and supporting telecommunication solutions, building troubleshooting processes for support teams, and acting as a high-tier escalation point. Previously, in the role of Technical Support Team Lead, Gabe managed a team in deploying large-scale networking services, oversaw major projects for client deployments, and collaborated with network architects to enhance service architecture. Early career experience includes working at Best Buy’s Geek Squad, where Gabe provided repair and technical support for a variety of consumer electronics.