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Matthew is a spirited leader, passionate about people, customer experience and innovations that improve people’s lives. His career has spanned three continents and multiple industries, including financial services, media, e-commerce and tech start-ups.

Matthew joined Mable from Big Red Group, where he was responsible for the strategic direction and growth agenda for the group’s portfolio of e-commerce experience marketplaces, including RedBalloon, Adrenaline, Experience Oz and Lime&Tonic. In addition, he oversaw the customer lifecycle with accountability for revenue and new business generation.

Matthew has a proven track record of developing organisations and critical relationships, leading to new opportunities and strategic partnerships. He has a commonsense approach to business in that he believes a brand should deliver on its promises and that the customer experience should marry with people’s expectations.

Matthew’s past employers have included the Australian Institute of Management, Investec UK Private Banking (establishing a ‘digital first’ private banking offer) and American Express.