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Luis Miguel Martins Queimado is an experienced retail professional currently serving as Shop Manager at m-way since June 2021, focusing on sales achievement, customer service excellence, and local B2B project management. Prior to this role, Luis worked as a Sales Specialist at m-way, where responsibilities included customer care for E-Bikes and managing inquiries across various communication channels. Previous experience includes a brief stint in promotions with bofrost* and a significant tenure at Bächli Bergsport AG, where roles encompassed sales, customer service, and team leadership. Luis holds a degree in Detailhandelsfachmann from Fachhochschule für Detailhandel Zürich, complementing extensive training as a Detailhandelsfachmann EFZ and Detailhandelsassistent EBA.