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Francesco Esposito is an experienced professional with a background in customer service and technical support. Currently serving as a NOC Specialist L2 at M-Cube since June 2022, Francesco contributes to the operation of innovative digital solutions in the Digital Signage industry. Prior experience includes a role as Customer Service Team Lead at 5CA, where Francesco managed a team of 15 representatives in the Gaming and Tech sectors, and served as a Senior Agent leading social media support for a growing e-commerce company. Earlier career roles involved customer care and call center operations, with a focus on data collection and analysis. Francesco holds a Bachelor of Arts in International Relations and Political Science from Università di Napoli L'Orientale and a High School Diploma from Liceo Scientifico Galileo Galilei.