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Karoliina Wilkman has extensive experience in account management, customer success, and recruitment across various organizations. Currently serving as a Key Account Manager at Lyyti since May 2018, Karoliina has held roles including Customer Success Manager and Customer Success and Intelligence Specialist. Prior to this, experience at Lassila & Tikanoja included positions as a Recruitment Consultant and Recruitment Team Summer Trainee. Earlier roles at the Steamship company s/s Ukkopekka encompassed a range of responsibilities in HR, sales, and management. Academic qualifications include a Master's degree in Management and Organization from Turku School of Economics, additional studies in human resource law, and an Erasmus Exchange Bachelor's degree in Marketing and Management.