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Wesley Welty is an experienced professional with a strong background in technical and customer support management across various technology companies. Currently an Associate Manager at Lytx, Inc., Wesley has progressed through roles including Lead Technical Support Engineer and Senior Technical Support Engineer since November 2017. Prior to that, experience includes serving as Client Services/Training Manager at IFX Online, focusing on customer satisfaction through training in franchise management SaaS, and Compliance Manager at Mako Labs, where responsibilities included managing compliance and support departments. Wesley also held positions as Technical Support Manager at Radius Networks Inc. and at Symantec, where management of dedicated support teams was key. Early career roles at SwapDrive, Inc. and SkyDesk involved managing customer support operations and developing training programs. Wesley holds a Bachelor of Arts in Advertising and Marketing from The Advertising Arts College.