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Jacob Gafa is an experienced Account Manager at LB Technology since May 2018, where responsibilities include maintaining client satisfaction, serving as the primary contact for key customers, and delivering exceptional service through effective communication and presentations. Jacob has a strong background in sales and industry knowledge, ensuring successful solution delivery aligned with customer objectives while tracking key account metrics. Previously, Jacob worked as an Operations Coordinator, handling procurement planning, supply chain coordination, and daily operational management. Earlier experience includes a role as a Data Entry Representative at Unified Health Services. Jacob holds a Bachelor of Business Administration in Logistics, Materials, and Supply Chain Management from The University of Memphis, earned in 2019.