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Silje Skaugen possesses extensive experience in quality management and customer interaction, currently serving as Leder Kvalitet og Optimalisering at Lyse since June 2024. Prior to this role, Silje worked at ice Norge as a Customer Interaction Manager from February 2022 to December 2024. Silje served as a Planlegger at SJ Norge between January 2021 and February 2022. Earlier experience includes a significant tenure at Nordic Choice Hotels from September 2012 to January 2021, where Silje held the positions of Operations Manager for the Customer Interaction Center and Customer Coordinator at the Customer Interaction Center.