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Shelby McNicol is a Client Success Manager at Luxury Presence, a position held since November 2021. Prior to this, Shelby served as a Marketing Manager at Engel & Völkers from January 2019 to November 2021 and worked as a Home Loan Specialist at PennyMac Loan Services, LLC from June 2017 to January 2019, where responsibilities included analyzing documents, processing loan corrections, and collaborating with multiple departments. Shelby gained experience as a Financial Planning Intern at The M Group & Associates in early 2017, focusing on training future financial advisors. Previous roles also include Bartender/Server at Gringo Star Street Bar, contributing to team sales goals. Shelby holds a Bachelor of Science in Business Finance from the W. P. Carey School of Business at Arizona State University and is pursuing an International Business Certificate from Universitat Autònoma de Barcelona.