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Joanne Kelsey has a diverse and extensive work experience in the field of refugee services and advocacy. Joanne most recently served as the Director of Legal Services at Lutheran Social Services of the National Capital Area, starting in March 2023. Prior to that, Joanne worked as an Associate Protection Officer at the United Nations High Commissioner for Refugees from August 2020 to January 2023. Joanne also has experience as a Principal at Kelsey Consulting, a Senior Consultant at Strategy for Humanity, and an Assistant Director for Advocacy at the Lutheran Immigration and Refugee Service. Additionally, Joanne worked as a Protection Officer at the United Nations High Commissioner for Refugees and as the Director of Detention and Asylum Program at the Women's Commission for Refugee Women and Children. Joanne's career in refugee services spans over two decades, showcasing their dedication and expertise in this field.

Joanne Kelsey attended Cornell University from 1983 to 1987, where they earned a Bachelor of Science (B.S.) degree in Agricultural Economics. Following this, they pursued higher education at Boston College Law School from 1991 to 1994, obtaining a Juris Doctor (J.D.) degree.