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Josh Callaway is an experienced professional with a diverse background in product management, software development, and technical support, currently serving as the Sr. Product Manager for xMAP at Luminex Corporation, a DiaSorin Company since May 2019. With a decade-long tenure at Luminex, previous roles included Software Product Manager and Sr. QA Strategy Lead for Systems R&D, where contributions involved managing customer feedback integration, Agile development participation, and creating tools for various product lines. Prior experience as a Systems Administrator at Rio Tinto Shared Services highlighted skills in user support and server administration, alongside a solid foundation in customer service and logistical operations from earlier positions. Educational credentials include studies at the University of Texas at Austin and James E. Taylor.