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Jordan Hawkins is a skilled professional with extensive experience in demand planning and customer service, currently serving as a Demand Planner and Customer Service Team Lead at Luminator Technology Group since October 2021. Responsibilities include managing purchase orders for Mobile Video and Passenger Information Systems, ensuring timely order delivery, and coordinating with various internal departments to meet customer requirements. Previously, Jordan held positions as a Customer Service Coordinator and a Data Associate at alliantgroup. Additional experience includes internships at Nestlé Waters, where key contributions involved developing standard operating procedures, improving production processes, and ensuring quality compliance. Jordan holds a Bachelor of Arts in Communications with a focus in Public Relations from the University of Houston and an Associate of Arts in Business Administration from Tarrant County College.