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Shivam Aggarwal is a skilled Technical Support Engineer currently employed at Lumeon since April 2022. With a strong background in technical support, Shivam held the position of Senior Technical Support Engineer at Wingify from March 2019 to December 2020, and previously served as a Technical Support Engineer there. Shivam's career began at Infosys, where responsibilities included serving as a Systems Engineer and a Systems Engineer Trainee from July 2016 to February 2019. Additionally, Shivam gained initial experience as a Software Development Trainee at Awesomesauce in 2015. Academically, Shivam obtained an MSc in Business Analytics from the University of Exeter Business School in January 2022 and completed a B.Tech in Computer Science from Maharaja Surajmal Institute Of Technology in 2016.