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Alexis Gwynn is an experienced Customer Success Manager currently at Lumanu, responsible for enhancing the customer experience and facilitating communication between various internal teams. Prior roles include Customer Support Specialist at Karat Financial, where Alexis provided help desk support in a startup environment, and Social Media Support Specialist at PNC, gaining expertise in multiple banking functions. Additional experience encompasses positions in customer service across various industries, including technical support for Apple at Teleperformance and as an Assistant Manager at Wendy's, where operational oversight and team performance were key responsibilities. Alexis has obtained certifications in Project Management, Data Science Specialization, and Data Analytics from Coursera, complementing a foundational education with a high school diploma from Model High School.