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Simone Silver is an experienced Senior Program Manager specializing in CRM at lululemon, where tenure began in June 2014 and includes roles as Manager of Ecommerce Operations and Manager of Content Operations. Prior professional experience includes positions as Senior Project Manager and Project Manager at TELUS from March 2007 to June 2014. Earlier roles include Project Manager at schark!/T4G, Fjord Interactive, Organic, and ICE Integrated Communications and Entertainment, spanning from 1999 to 2007. Educational qualifications include a Virtual Training & Facilitation Certificate from the Association for Talent Development, a UX conference certificate from Nielsen Norman Group, Certified Scrum Product Owner designation from Agile42, and Project Management Professional certification from the Project Management Institute, along with a Certificate in Executive Development from the Sauder School of Business. Locations of work include Toronto, ON and New York, NY.