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Orlando Garavito is a seasoned professional with diverse experience in product operations and customer success. Current role as Product Operations Lead at lululemon began in August 2023, following a tenure as Customer Success Manager at Cigna from June 2022 to August 2023. Prior to that, Orlando served as Operations Manager at Amazon from October 2015 to June 2022, and spent time at Nordstrom as a Fashion Stylist from September 2013 to August 2014, focusing on client appointments and customer service excellence. Earlier experience includes being a Store Manager at H&M from October 2011 to September 2013, where task delegation and maintaining store standards were key responsibilities. Orlando earned a degree from Hillsborough Community College from 2020 to 2022 and graduated from Howard W. Blake High School for the Performing Arts in 2009 with a diploma in Creative Writing.