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Ru B. is an experienced CRM Business Analyst currently working at Otis Elevator Co. since November 2019, where responsibilities include serving as the primary liaison among various teams and stakeholders throughout the project lifecycle of CRM Dynamics services. Prior to this, Ru B. interned at Valyant AI, engaging in system testing and data visualizations, and also worked as an e-commerce Business Analyst for an academic project named PetsGlory. Additional roles include volunteer work as an External Communications Manager at Project Management Without Borders and a Business Analyst at Pactic Media Concepts Pvt Ltd, focusing on gathering requirements and facilitating data-driven marketing strategies. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.