ÂÜÀòÂÒÂ×

Mounik Purohit is a seasoned IT professional with extensive experience in technical support and service management. Currently serving as a Global IT Service Support Specialist at Lucy Electric since July 2018, Mounik is responsible for managing IT support activities and escalating urgent service requests. Prior experience includes a role as a Global IS Service Desk Analyst at Lucy Electric, providing round-the-clock technical support for the company's operations across multiple countries. Mounik has also worked as an Information Technology Executive at CMC LTD, focusing on tier 2 support for over 300 Reliance Retail Stores in Gujarat, and held the position of Field Services Engineer at Vertex Enterprise. Mounik holds a Bachelor of Commerce degree in Accounting from Sardar Patel University.