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Monica B. is an experienced professional with a diverse background in human resources, claims management, and fitness instruction. Currently serving as a Claims Specialist for the State of Washington since May 2020, Monica also holds the position of Reward Center Representative at Lucky Eagle Casino & Hotel and operates as a Fitness Instructor at South Sound YMCA, specializing in Zumba, Mixxedfit, and SPIN classes. Additionally, Monica has experience with Legal Shield Advocate as a Representative since 2006, and previously worked as a Human Resources Assistant in roles that involved onboarding, training and development, and administration at South Sound Staffing and Valley View Family Counseling. Monica's educational qualifications include a Master's degree in Human Resources Development from Webster University and a Bachelor of Business Administration from Philander Smith University, complemented by ongoing studies in law at Khan Academy.