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Raghad Zaidoun has a diverse work experience in various roles and industries. In 2023, they joined Lucidya as a Customer Success Lead, responsible for ensuring customer satisfaction and managing relationships. Prior to this, they worked as a Customer Success Manager at Lucidya from 2021 to 2023. Before joining Lucidya, Raghad held positions at Golden Brown LLC (Saudi Arabia) as an acting Marcom Manager and Social Media Marketing Specialist from 2021 to 2022. Raghad also worked as a Social Media Marketing Specialist at the same company from 2020 to 2022. In 2020, they were a Digital Marketing Specialist at Lehbi Renal Care. Overall, Raghad has gained valuable experience in customer success, marketing, and digital marketing throughout their career.

Raghad Zaidoun completed their Bachelor's degree in E-Business and Commerce from the University of Petra from 2016 to 2020. In addition to their degree, they obtained several certifications including "Foundations Of Project Management" from Coursera | Google in September 2021, "Fundamentals of Digital Marketing" from Google Digital Garage in June 2020, and "E-Governement Solutions" from Spark & UOP BOOTCAMP in July 2019.