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Krystal Troyer is an experienced professional in personnel management and technical support, currently serving as Personnel Lead/Scheduler at LTS since May 2021. Responsibilities include managing the onboarding process for new staff, developing training session tracking systems, and coordinating schedules for over 500 staff across Michigan. Prior experience includes roles as a Technical Support Representative at ImageSoft, Inc., where the highest number of positive customer experience surveys were achieved, and as a Registered EEG Technician at Sparrow Health System, where patient care and training of new staff were key functions. Krystal's educational background includes a Bachelor of Neuroscience from Michigan State University and an Associate of Science from Grand Rapids Community College.