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Waqas Ahmed is a Technical Support Manager with extensive experience in the field, having held positions at LTIMindtree and Concentrix. In previous roles, Waqas served as a Senior Subject Matter Expert and Tier-3 Global Escalations Services professional. Waqas began the career as a Senior Customer Service Representative at IMSI India Pvt. Ltd. Educational qualifications include an MBA in Operations Management from Sikkim Manipal University (2015-2017) and a Bachelor of Commerce from Hemwati Nandan Bahuguna Garhwal University (2011-2014).