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Gaurav Sharma currently serves as Manager - Service Delivery at L&T EduTech since November 2022, where the focus is on enabling industry-ready talent through advanced learning and certification programs. Prior experience includes roles as Manager-Service Delivery at Embibe, specializing in personalized learning through AI, and Regional Manager North-Project & Operations at Sify Technologies Limited, overseeing delivery operations and exam projects in the Northern Region. Gaurav began career progression at MeritTrac Services as Operations Executive & Account Manager, focusing on recruitment drives and customer satisfaction, and held a position as Sales and Customer Care Lead at Reliance Communications. Gaurav holds an EMBA in HR from the Eastern Institute For Integrated Learning In Management, a B.Sc in Information Technology from Sikkim Manipal University, and a B.Tech in Electronics & Communications from Vinayaka Missions University.