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Jessica Polycarpe is an accomplished Client Relationship Manager at LRS Healthcare, with a robust track record in enhancing patient satisfaction and communication in healthcare settings. Previously serving as a Client Experience Specialist at Brookdale Senior Living Communities, Inc., Jessica achieved a remarkable 95% customer satisfaction rate. As a Charge Nurse at Wilton Meadows, Jessica collaborated across teams to elevate customer satisfaction scores by 30%. During tenure as Program Specialist at Southwestern CT Agency on Aging, effective financial management resulted in annual savings of $100,000. As Program Manager at Marrakech Inc, Jessica's client-focused approach led to significant improvements in issue resolution and client satisfaction. Jessica holds a Bachelor of Applied Science from Southern Connecticut State University and is a Licensed Practical Nurse from Stone Academy-Waterbury.