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Shannon Duplessis is an accomplished IT professional with extensive experience in managing technology services and project management within the healthcare sector. Currently serving as the IT Statewide Director 2 at the Louisiana Office of Technology Services since December 2022, Shannon directs innovative solutions for the Louisiana Department of Health and the Office of Elderly Affairs. Prior roles include Section Chief at the Louisiana Department of Health, where responsibilities encompassed leading business process improvements for the Medicaid Enterprise, and Enterprise IT Tech Program Manager at Blue Cross and Blue Shield of Louisiana, focusing on program lifecycle management. Shannon also held several key positions at Sparkhound, including Strategic Engagement Manager and Operations Support Manager, enhancing IT strategies for diverse clients. Earlier experience includes serving as Director of Information Technology for the Louisiana Department of State Civil Service, managing a team to support agency operations. Shannon holds a Bachelor of Science in Marketing from Louisiana State University.