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Muhammed Ansar is an experienced IT professional currently serving as an IT Support Engineer at LOUIS DREYFUS ARMATEURS since February 2022, specializing in Active Directory, Exchange server, Office 365, Microsoft Azure, and firewalls, while managing IT requests and maintaining service level agreements. Previously, Muhammed worked at Somerian Health as an Information Technology Support Engineer, providing remote service desk support and conducting OS migrations. At RedWave Computer Services, Muhammed held the position of End User Support Specialist, where responsibilities included managing hardware services, PC assembly, networking, and maintenance. Additionally, Muhammed gained experience as a Desktop Support Engineer at Rawabi Systems, focusing on the installation, configuration, and maintenance of IT systems, along with the administration of client systems and Windows servers.