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Nualrat Hanmatheekuna is a seasoned professional in customer management and digital marketing with extensive experience in strategic planning, campaign execution, and customer experience enhancement. Currently serving as Senior Customer Manager at Lotus's since April 2021, Nualrat has contributed to various marketing campaigns and digital brand strategies, focusing on improving customer interactions and service processes. Prior experience at General Motors included roles as Senior Manager of Customer Experience and Senior Manager of Customer Relations, where Nualrat implemented strategies for sales conversion, customer engagement, and contact center transformation. Nualrat also held positions in aftersales marketing and data protection, emphasizing compliance and strategic development. Educational qualifications include a Master of Business Administration from Monash University and a Bachelor of Business Administration in Finance from Kasetsart University.