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Jeremy Precieux is a seasoned professional with extensive experience in customer service and project delivery across various sectors. Currently serving as Senior Project Delivery Lead at Lotterywest since September 2023, Jeremy previously held positions such as Service Transformation Consultant at GFG Consulting and Manager Customer Experience at Lane Cove Council, where notable achievements included developing a CRM enterprise roadmap and enhancing customer satisfaction levels. Prior roles at Comensura Australia, Property NSW, and several councils involved managing customer service teams, driving strategic improvements, and achieving high satisfaction ratings through innovative service solutions. Educated at the University of Leicester with a BA Hons in History, Jeremy has consistently demonstrated a commitment to enhancing customer experience and operational efficiency throughout a varied career.