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Milan Vanmarcke is an experienced Customer Service Manager at Loop Earplugs since March 2021, with a prior role as External Contact Center Coordinator at Eneco Belgium from March 2018 to March 2021, following the merger and restructuring of Eni gas & power into Eneco. Milan's career began at Eni gas & power nv/sa as a Content Coach from August 2012 to March 2018, focusing on communication with external partners and training development. Previous experience includes positions as an Administrative Employee at SABAM and Customer Relations Operator at Calidat. Milan holds a Master’s degree in Handelswetenschappen: Bedrijfsmanagement from Hogeschool Universiteit Brussel, a Bachelor's degree from Hochschule für Technik und Wirtschaft Berlin, and a Bachelor's degree in Algemeen management from Hogeschool Universiteit Brussel. Educational background includes a focus on Modern Languages and Sciences from Sint Albertuscollege at Heverlee.