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Silvia Mateos is a seasoned professional in customer service, fashion, and visual merchandising, currently serving as Supervisor Italy and Personal Shopper at Lookiero since September 2019. Prior experience includes roles as Approver at BeMyEye and Outbound Customer Service operator at FCA - Fiat Chrysler Automobiles, where responsibilities spanned customer service and quality control for multiple automotive brands in Spain and Italy. Additional experience includes visual merchandising at Kasanova S.P.A and styling roles in retail and media environments, supported by a strong educational background in fashion design and styling from institutions such as NABA and CSDMM. Silvia holds certifications in makeup artistry and beauty advising, demonstrating a diverse skill set in the fashion and service industries.