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James Farrington is an experienced professional with a diverse background in customer experience management, service advising, and business development within various industries. Currently serving as Customer Experience Manager at The Rolex Boutique since June 2023, James previously held multiple roles at Cartier, including Service Advisor and Administrator, from December 2018 to June 2023. Prior to that, James worked at ClinEdge as Therapeutic Strategy Lead and Associate Director of BD/Clinical Operations, focusing on project management and collaborations with pharmaceuticals and biotechs. James's career began in financial services at Fidelity Investments as a Financial Representative, where responsibilities included securities trading and account servicing. James holds a Bachelor of Arts in History from Saint Anselm College, complemented by academic experience at Paris Lodron Universität Salzburg.