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Tony Dow is an experienced professional in estates operations and facilities management, currently serving as the Head of Estates Operations at London Metropolitan University since January 2021. Previously, Tony held the position of Operations Manager Estates and Facilities at Queen Mary University of London, where responsibilities included overseeing maintenance and facilities activities to ensure a safe and healthy environment for the university community. Additional roles at Optimum Group Services and Norland Managed Services highlight a strong background in infrastructure, maintenance, and account management, showcasing a commitment to service excellence within the higher education and facilities management sectors.