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Susan Wall has a diverse work experience spanning over several industries and roles. Susan started their career in 1997 as an Administrative Assistant & Officer at the Civil Service. From there, they transitioned to the role of Assistant to the Director at The Royal Institution of Great Britain. In 2001, they joined the London Stock Exchange and held various marketing positions, including Marketing Assistant, Marketing Specialist, Marketing Communications Specialist, and Marketing Communications Manager.

In 2010, Susan joined Lloyds Banking Group as a Marketing Manager and later moved to CME Group in 2012 as a Marketing Manager, EMEA. Susan then joined the London Metal Exchange in 2014, where they held several positions, including Deputy Head of Marketing & Digital and Deputy Head of Brand. From August 2022, they have been serving as the Head of Project Marketing at the London Metal Exchange. Throughout their career, Susan has amassed extensive experience in marketing, communications, and project management.

Susan Wall attended Cardiff University / Prifysgol Caerdydd from 1994 to 1997, where they earned a Bachelor of Science degree in Economics and Management Studies.