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Briony Barham is an experienced professional in service management and operations, currently serving as Director of Service Management and Head of Infrastructure & Operations at London Business School since November 2021. Prior to this role, Briony held the position of Director of Production IT Operations at Blackhawk Network from August 2019 to November 2021, and previously worked as Senior Manager of Systems at Blackhawk Network Europe from May 2017 to August 2019. Briony's extensive background includes leadership roles at TFM Networks Ltd, Fluent Ltd, and Tiscali/Pipex/Nildram, with a career beginning in project and customer service management. Education includes attendance at Rycote Wood College, Aylesbury College, and Sir Henry Floyd Grammar School.