Scot Reid has extensive experience in customer services and engagement within local government, currently serving as the Head of Property Customer Services & Engagement at the London Borough of Camden since March 2019. Previous roles include Project Manager, Head of Customer and Neighbourhood Services at Lewes District & Eastbourne Borough Councils, and Head of Customer Service at Lewes District Council. Additional experience includes positions as Operations Manager at Capita and Customer Services Manager at Brighton & Hove City Council. Scot Reid holds a degree from the University of Aberdeen.