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Alyssa Santos is an experienced hospitality and operations professional currently serving as the General Manager at Lombardi Family Concepts, Inc. since July 2023. Previously, Alyssa held the position of Director of Operations at Sugar Factory LLC. from May 2021 to July 2023, and served as the General Manager of Beverage at I LOVE SUGAR from December 2019 to May 2021. Prior experience includes a role as Restaurant Manager at Yard House Restaurants from December 2012 to December 2019, where management of a team exceeding 50 members was a key responsibility. Alyssa’s career also includes bar management at Espresso Martini and Coffee Bar, and customer service management at Sears Outlet Stores, LLC. Educational qualifications include an Associate's degree in Business Administration and Management from Dixie State University and a high school diploma from Los Osos High School.