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Zia Janjua currently serves as a Cyber Security Support Engineer at LOG(N) Pacific, providing 24/7 defense against global threats and managing security events. Previous experience includes roles as an Inbound Sales Representative at Comcast, where a 20% revenue increase was achieved through upselling, and a Collection Specialist/Platinum Customer Service role at American Express, which led to a 90% customer satisfaction rate. Earlier positions also include an Appointment Specialist at Cleveland Clinic, a Bank Teller at Chase, and a Manager at GameStop, all contributing to significant increases in sales and customer acquisition. Zia is pursuing studies at Broward College since 2013.