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Drew Fox is a seasoned professional with extensive experience in customer success and client management across various industries. Currently serving as Manager of Customer Success at LogicMonitor since February 2020, Drew plays a key role in enhancing IT observability through AI-driven solutions. Prior experience includes positions at Arrow Electronics as a Client Experience Program Manager, where Drew managed global client relationships for strategic accounts, and at KPI Analytics, Inc. as Director of Strategy and Client Services, overseeing client campaigns and inside sales teams. Drew also held roles at Rainmaker Systems, Inc., including Client Services Manager and Project Leader, focusing on B2B lead generation and project management. Drew holds a Bachelor's degree in Journalism/Public Relations from The University of Texas at Austin.