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Lucia Castagnetti has a work experience in the customer support field. Lucia started working as a Customer Support Specialist with Italian at Lodgify in January 2023. Prior to that, they worked as a Player Support Agent at MoGi Group from July 2020 to December 2022. Their previous position was as a Sales and Service Representative at Red City Buses AB from April 2019 to December 2019.

Lucia Castagnetti's education history includes obtaining a Master of Linguistic Science and International Relations degree from Università Cattolica del Sacro Cuore from 2016 to 2019. The field of study for this degree was Foreign Languages.

In 2016, Lucia Castagnetti also briefly attended St. Edward's University, although no specific degree or field of study is mentioned for this period.

Prior to that, from 2013 to 2016, Lucia Castagnetti completed a Bachelor degree in Linguistic Science and International Relations from Università Cattolica del Sacro Cuore, with a focus on Foreign Languages.

No specific information is provided regarding any obtained certifications, including the IELTS certification from IELTS Official.