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Carlos L. has extensive experience in customer service and account management across various industries. As an Account Manager at Web.com from November 2017 to July 2019, Carlos generated company revenue through proactive sales efforts. Previously, in a role at Northgate Arinso from March 2014 to July 2015, Carlos provided HR client support for Abbvie, managing employee life cycles within key workforce management systems. From August 2011 to July 2013, Carlos served multiple clients as a Customer Service Representative at Ordertaking.com, facilitating tasks such as filing insurance claims and recruiting participants for medical studies. Carlos's early experience includes serving financial institutions at Convergys from March 2008 to May 2011 and working as a Language Interpreter/Translator for state agencies and medical clients from April 2009 to 2011. Carlos holds a diploma in Mainframe Computer Operations from the Computer Learning Center in Springfield, VA.