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Craig Reed has extensive experience in customer experience and business support, currently serving as Director of Business Support at Loblaw Digital. Previously, Craig held multiple roles in customer relations and operations, including Senior Manager of Customer Experience and Customer Relations Manager for eCommerce at Loblaw Digital, as well as Call Centre Director at Pizza Pizza Ltd and Operations Manager at Sitel. Craig's educational background includes an Honours degree in Computer Network Technician from Sault College of Applied Arts and Technology and a degree in Business Marketing from Mohawk College.