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Dionna Rodriguez is an experienced professional in the healthcare and customer service sectors, currently serving as a Complex Customer Care Representative Senior at UnitedHealthcare since April 2022. In addition, Dionna has been a Hear My Voice Patient Advocate with Living Beyond Breast Cancer since April 2016. Previous roles include working as an IDES Agent at the Illinois Department of Employment Security from May 2020 to April 2022, where duties included claims specialization, and serving as Site Manager at Lawndale Christian Health Center from November 2008 to February 2013. Dionna holds a Bachelor of Business Administration with a focus on Health Care Administration from Robert Morris University.