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Rachel Puchalsky is an experienced marketing and operations professional currently serving as Global Field Marketing Operations Manager at LivePerson, where responsibilities include managing global initiatives to enhance customer and prospect engagement. Prior to this role, Rachel held various positions at LivePerson, including Sr Field Enablement Manager and Sales Productivity Manager, focusing on staff training, enablement vendor oversight, and logistics for company events. Earlier experience includes serving as Certification Coordinator at ICSC, where event management and contract negotiation were key duties, and working as a Key Associate - Corporate Trainer at Legal Sea Foods. Rachel holds a B.S. in Dietetics from SUNY Oneonta and has further education from Lorenzo De' Medici.