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Paul Brandes has extensive experience in customer success and strategic consulting, currently serving as a Strategic Consultant and previously as a Senior Customer Success Manager at LivePerson since November 2019. Prior roles include Customer Success Director at Datagamz and Strategic Account Manager at [24]7. Paul began a diverse career in service delivery at Genesys | Interactive Intelligence, progressing through roles such as Senior Service Delivery Manager, Service Delivery Manager, Technical Account Manager, and IT Manager. Paul's career in customer support began at ipSCAPE as the Manager of Customer Support Services. Paul holds a Bachelor of Arts in Film, Media and Communication from the University of Wolverhampton, obtained between 2002 and 2005.