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Jay Ma has a diverse work experience with a focus on design roles. Jay started their career as a Layout Designer at Grey Matters Journal in October 2017. Jay then worked as a Social Media Coordinator at University of Washington HerCampus from June 2017 to April 2018, where they managed social media teams and monitored audience engagement.

In November 2017, Jay joined TEDxUofW as a Stage Designer, where they conceptualized and built interactive lobby experiences and collaborated with other design teams.

In March 2018, Jay transitioned to Insight Global as a Microsoft Researcher, collecting and inspecting data sets for machine learning projects at Microsoft.

Jay further expanded their design experience as a Product Design Intern at Uber, where they improved user flow and redesigned UI components for the driver app from June 2019 to September 2019.

In July 2020, Jay joined XBoost as a Lead Designer, playing a crucial role in designing wearable devices and VR games for a biotech startup specializing in gamifying physical therapy through VR technology and robotics. Jay iterated design solutions with engineering teams to accommodate technical limitations.

Jay then joined Lively, Inc. in April 2021 as an Associate Product Designer, collaborating with stakeholders to design intuitive HSA/FSA software. Within one year, they were promoted to Product Designer in March 2022, responsible for launching and owning designs for multiple features across web and mobile platforms.

In addition to their professional experience, Jay served as a Graphic Designer at Husky Badminton Club from January 2018 to June 2022, leading design efforts for club graphics and apparel. Jay also managed the club's BLM fundraiser, raising over $1600 in donations for racial justice organizations.

Jay Ma obtained a Bachelor of Design degree in Industrial and Product Design from the University of Washington, where they attended from 2017 to 2020. Additionally, Jay attended the University of Washington Academy from 2015 to 2020, although no degree or field of study information is provided for this period. In 2017, they also briefly studied Sociology and Japanese Language at Sophia University. Furthermore, Jay obtained certifications in Enterprise Design Thinking - Team Essentials for AI and Enterprise Design Thinking Practitioner from IBM in October 2020.