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Karolina Bzorek-Jancewicz is currently working at LiveKid as an Interim Internal Trainer CS, providing support to the CST team in building better customer relationships. Prior to this role, Karolina held positions such as Senior Customer Success Manager at dobre.audio, Copywriter at al.to, Junior Product Manager at Media Saturn Holding Polska Sp. z o.o., and Customer Advisor at Empik Group. Karolina holds a Licencjat degree in Social Communication and Multimedia from Wyższa Szkoła Informatyki i Zarządzania w Rzeszowie, and a Magister degree in Social Communication and Journalism from Papieska Akademia Teologiczna w Krakowie.