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Joan Wairimu is a dedicated professional with experience in customer experience and care across various organizations. Currently working at Little App Kenya as a Customer Experience - Logistics since May 2023, Joan focuses on maintaining a positive and professional demeanor while addressing customer inquiries. Prior experience includes a role in customer care at Lakewood Group of Schools, a premier educational institution, from January 2020 to May 2023. Additionally, Joan served as a Business Relationship Officer at Skrillics Entertainment from September 2019 to January 2020. Joan holds a Bachelor of Arts degree in Economics from the University of Eldoret, earned between September 2013 and April 2017.