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Yoav Fernando Pérez Bernabé has extensive experience in operations and customer service management across various companies. Currently serving as an Operations professional at Listopro since February 2018, Yoav specializes in process optimization, internal tracking, staff training, and improvement proposals. Prior roles include Operational Account Manager at SinDelantal.mx, where responsibilities encompassed post-sales, logistics, and client relations, as well as Operations Analyst focusing on strategic logistics management. Yoav's background also features significant roles at Hellofood, involving user onboarding, remote software training, and call center coordination, alongside experience as a team leader and agent in customer service settings. Earlier career highlights include managerial positions in retail and promotional banking, showcasing a strong foundation in customer engagement and operational efficiency.