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Michelle Norton is an experienced Solutions Architect currently employed at ListEngage since June 2022, with prior roles at Lev and Trendline Interactive. Norton's expertise encompasses preference centers, data cleanup, journey creation, and dynamic email integration, with proficiency in Salesforce Marketing Cloud and email development using HTML and CSS. Significant past responsibilities include supporting high-profile clients and developing complex dynamic email templates. Educational achievements include a Bachelor's degree in English - Creative Writing from Colorado State University, alongside multiple certifications in web development and multimedia design from freeCodeCamp and Devry University.