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Eduardo Chaparro Alire is a skilled customer support specialist currently employed at Liquid Web since October 2021, where responsibilities include troubleshooting and support via HelpScout. Previously, Eduardo worked as a WordPress Developer at Nexio from March 2021 to November 2022 and briefly as a Customer Support Engineer at Yoast BV in mid-2021, focusing on Level 1 customer support. Prior experience includes serving as an Associate Software Engineer at Justia, where responsibilities encompassed WordPress theme and plugin development, as well as website maintenance. Eduardo began a career in technology as a Junior Project Manager at ATS Sistemas & Consultoría from February 2018 to June 2019. Eduardo holds a degree in Computer Systems Engineering, specializing in Software Technologies and Connectivity, from Instituto Tecnológico Superior de Nuevo Casas Grandes, earned between 2015 and 2019.